Communication

August 10, 2018 Karol Wojtyła

This holds the records of your communications via: system messages, email and notifications. Email templates are also created here.

System Messages

This is a record of all internal system messages created and sent via your school’s SchoolMate account.

There is a tutorial on system messages here

Email

This is a record of all emails created and sent via your school’s SchoolMate account.

Before sending emails make sure you have put your school’s email settings into your SchoolMate account.

You can also create and send emails by clicking on this button:

create email

There is a detailed explanation of sending emails here.

Email Templates

This is where you create and store the email templates that can be selected when emailing people from within SchoolMate. This is where you will find the templates when emailing:

  1. Click the drop-down arrow to select a template
  2. When you have selected a template, click Apply and that will put the template into the main body of the email.
  3. These can be inserted into emails to personalise them. You can also bulk send access to details to users. These are called Token Values there is a tutorial here.

Communication

To create an email template:

  1. Click Add templates

create template

After you click Add templates the following will appear:

  1. Name the template.
  2. Click on one of these items if you want it inserted into the email, it will personalise each email.
  3. Write the email.
  4. Click Save.

name template

There is a tutorial on emails here.

Notifications history

Notifications are messages sent about changes in the system to students, teachers etc., The list of possible notifications are contained in System Configuration.

The default setting is to display unsent notifications:

Notifications

If you want to see a history of notifications, click “Show sent” then you will see both sent and unsent:

History of notifications