{"id":7882,"date":"2019-12-13T14:53:50","date_gmt":"2019-12-13T14:53:50","guid":{"rendered":"https:\/\/www.schoolmate.eu\/en\/?post_type=tutorial&#038;p=7882"},"modified":"2026-01-11T10:58:27","modified_gmt":"2026-01-11T10:58:27","slug":"conflicts","status":"publish","type":"tutorial","link":"https:\/\/www.schoolmate.eu\/en\/tutorial\/conflicts\/","title":{"rendered":"Conflicts"},"content":{"rendered":"<p>On the Main Page there is a box that displays the number of conflicts in your SchoolMate account:<\/p>\n<p><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1543.png\"><img decoding=\"async\" class=\"aligncenter wp-image-7883 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1543.png\" alt=\"conflicts\" width=\"258\" height=\"140\" \/><\/a><\/p>\n<h2><span style=\"font-size: 12pt;\">What is a conflict?<\/span><\/h2>\n<p>A conflict is when a teacher or room is doubled booked; there can also be a group conflict if two lessons are clashing.<\/p>\n<h2><span style=\"font-size: 12pt;\">How do I find the conflicts in my account?<\/span><\/h2>\n<p>If you go to the group card, in the Status column, the groups that have a conflict are marked with a &#8220;C&#8221;<\/p>\n<p><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1549.png\"><img decoding=\"async\" class=\"aligncenter wp-image-7886 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1549.png\" alt=\"How to see conflicts\" width=\"1345\" height=\"420\" srcset=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1549.png 1345w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1549-768x240.png 768w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1549-1280x400.png 1280w\" sizes=\"(max-width: 1345px) 100vw, 1345px\" \/><\/a><\/p>\n<p>To be able to see this column you must have Status ticked in Settings:<\/p>\n<ol>\n<li>Click on the three lines.<\/li>\n<li>Choose &#8220;Settings&#8221;.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1609.png\"><img decoding=\"async\" class=\"aligncenter wp-image-7893 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1609.png\" alt=\"Settings\" width=\"605\" height=\"237\" \/><\/a><\/p>\n<p>and then select &#8220;Status&#8221; and click &#8220;Save &amp; Close&#8221;.<\/p>\n<p><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1606.png\"><img decoding=\"async\" class=\"aligncenter wp-image-7890 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2019\/12\/2019-12-13_1606.png\" alt=\"Status\" width=\"295\" height=\"489\" \/><\/a><\/p>\n<p>If there are conflicts in a group, they will show on the Conflict card of the Group:<\/p>\n<ol>\n<li>Click Edit Lesson and Expand lesson to get more details about the conflict.<\/li>\n<li>The types of conflicts possible.<\/li>\n<li>The type of conflict in this particular case &#8211; the classroom is double booked.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/06\/2018-12-17_1354.png\"><img decoding=\"async\" class=\"aligncenter wp-image-6312 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/06\/2018-12-17_1354.png\" alt=\"conflicts card\" width=\"724\" height=\"300\" \/><br \/>\n<\/a><\/p>\n<p>[vc_message]<span style=\"color: #000000;\"><span style=\"color: #000000;\">As many school teach online lessons and place these lessons in a particular classroom for scheduling, this can create classroom conflicts as one room will hold all the lessons. It is possible to tell the system to ignore classroom conflicts. This is controlled from\u00a0<\/span><\/span><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/www.schoolmate.eu\/en\/tutorial\/basic-settings\/#student\" target=\"_blank\" rel=\"noopener\">Settings &#8211; Basic Settings &#8211; System Configuration<\/a><\/span><\/span><\/p>\n<p>[\/vc_message]<\/p>\n<p>Conflicts can also be seen on the Lessons card for the group:<a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/06\/2018-06-14_1139.png\"><img decoding=\"async\" class=\"aligncenter wp-image-4967 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/06\/2018-06-14_1139.png\" alt=\"lessons card\" width=\"811\" height=\"410\" srcset=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/06\/2018-06-14_1139.png 811w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/06\/2018-06-14_1139-300x152.png 300w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/06\/2018-06-14_1139-768x388.png 768w\" sizes=\"(max-width: 811px) 100vw, 811px\" \/><\/a><\/p>\n<p>If you have one or two conflicts, it is fine to edit them from the Conflict card, but if there are more it will be quicker to edit them in bulk from the lesson card. Alternatively, you could delete them all and recreate them using the <a href=\"https:\/\/www.schoolmate.eu\/tutorial\/how-to-add-lesson-to-a-group\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline; color: #0000ff;\">L<\/span><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">essons Generator.<\/span><\/span><\/a><\/p>\n<h2><span style=\"font-size: 12pt;\">When I look on the Conflicts Card there is nothing there.<\/span><\/h2>\n<p>It can happen that the system tells you a Group has a conflict but that when you look at the card, there is nothing there. The reason for this is that you have a Group in your\u00a0<span style=\"color: #0000ff;\"><span style=\"text-decoration: underline;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/www.schoolmate.eu\/en\/tutorial\/archiving\/\" target=\"_blank\" rel=\"noopener noreferrer\">Archives<\/a><\/span>\u00a0<\/span>that is causing the conflict. You will need to switch on the Archives and find the Group there and make it active and then edit to remove the Conflict.<\/p>\n<h2><span style=\"font-size: 12pt;\">Removing a Conflict.<\/span><\/h2>\n<p>Once you have determined the cause of the conflict, you can edit the individual lesson by clicking the Pencil icon, as shown in the screenshot above. If the conflict is across a number of lessons, it will be quicker if you go to the Lessons Card and edit the lessons as a block. You can find out more about that\u00a0<span style=\"text-decoration: underline;\"><span style=\"color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/www.schoolmate.eu\/en\/tutorial\/how-to-edit-lessons\/#Editing_a_block_of_lessons\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/span><\/span>.<\/p>\n<p>[vc_message]<span style=\"color: #000000;\">There is also an article about Conflicts on the Group Card<\/span>\u00a0<span style=\"text-decoration: underline; color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/www.schoolmate.eu\/en\/tutorial\/the-group-card-conflicts\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/span>.<\/p>\n<p>[\/vc_message]<\/p>\n<div class=\"vc_row wpb_row vc_row-fluid ut_row_5fec253d27949\" data-vc-full-width=\"true\" data-vc-full-width-init=\"true\">\n<p>&nbsp;<\/p>\n<\/div>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":""},"class_list":["post-7882","tutorial","type-tutorial","status-publish","hentry","tutorialcategories-main-page-2"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.schoolmate.eu\/en\/wp-json\/wp\/v2\/tutorial\/7882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.schoolmate.eu\/en\/wp-json\/wp\/v2\/tutorial"}],"about":[{"href":"https:\/\/www.schoolmate.eu\/en\/wp-json\/wp\/v2\/types\/tutorial"}],"author":[{"embeddable":true,"href":"https:\/\/www.schoolmate.eu\/en\/wp-json\/wp\/v2\/users\/4"}],"wp:attachment":[{"href":"https:\/\/www.schoolmate.eu\/en\/wp-json\/wp\/v2\/media?parent=7882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}