{"id":4674,"date":"2018-04-27T08:58:36","date_gmt":"2018-04-27T08:58:36","guid":{"rendered":"http:\/\/www.schoolmate.eu\/?post_type=tutorial&#038;p=4674"},"modified":"2024-03-18T14:47:25","modified_gmt":"2024-03-18T14:47:25","slug":"crm-module-people","status":"publish","type":"tutorial","link":"https:\/\/www.schoolmate.eu\/es\/tutorial\/crm-module-people\/","title":{"rendered":"CRM Module &#8211; People"},"content":{"rendered":"<p>The CRM module is designed to let you record and plan your contacts with your students, parents, company contacts and potential students.<\/p>\n<p>There are two main sections in the menu:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>TASKS &#8211;\u00a0<\/strong>Here you will find a list of tasks that need to be done and create new ones. You can find out how to create tasks <span style=\"text-decoration: underline; color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/www.schoolmate.eu\/tutorial\/tasks\/\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span>.<\/li>\n<li><strong>PEOPLE &#8211;\u00a0<\/strong>All existing contacts: students and company contacts, whether archived or not, automatically appear in the CRM list. You can easily find who you are looking for by looking for their user type: student, company, archived, in the list.\u00a0Parents do not have their own card but can be searched for and emailed using the filters.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>In this tutorial we will look at people<\/p>\n<h2><span style=\"font-size: 12pt;\">People:<\/span><\/h2>\n<ol>\n<li>Click Filter and select User Type.<\/li>\n<li>You can then select the type of user you are looking for and email that group etc.<\/li>\n<li>Any tasks that you create will appear here.<\/li>\n<\/ol>\n<p><strong><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1058.png\"><img decoding=\"async\" class=\"aligncenter wp-image-4950 size-large\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1058-1024x436.png\" alt=\"Add person\" width=\"1024\" height=\"436\" srcset=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1058-1024x436.png 1024w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1058-300x128.png 300w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1058-768x327.png 768w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1058-1280x545.png 1280w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1058.png 1361w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/strong><\/p>\n<h2><strong><span style=\"font-size: 12pt;\">New Contacts:<\/span>\u00a0<\/strong><\/h2>\n<p>In addition you an create a CRM card for people who are prospective customers<\/p>\n<p><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1140.png\"><img decoding=\"async\" class=\"aligncenter wp-image-4951 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1140.png\" alt=\"New contacts\" width=\"500\" height=\"49\" srcset=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1140.png 500w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1140-300x29.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p>fill in their details as you would for a student and Save. When they sign up to your school, you can convert them to students by clicking \u00abAdd Student\u00bb.<\/p>\n<p><strong><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1143.png\"><img decoding=\"async\" class=\"aligncenter wp-image-4952 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1143.png\" alt=\"Add student\" width=\"540\" height=\"168\" srcset=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1143.png 540w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1143-300x93.png 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/a><\/strong><\/p>\n<p>Now they will have both a student card and a CRM card.<\/p>\n<h2><span style=\"font-size: 12pt;\"><strong>Timeline:<\/strong><\/span><\/h2>\n<p><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2019-12-26_1358.png\"><img decoding=\"async\" class=\"aligncenter wp-image-8090 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2019-12-26_1358.png\" alt=\"Timeline\" width=\"812\" height=\"377\" srcset=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2019-12-26_1358.png 812w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2019-12-26_1358-768x357.png 768w\" sizes=\"(max-width: 812px) 100vw, 812px\" \/><\/a><\/p>\n<p>The timeline card shows a history of all tasks that have been created for this person. You can create them in tasks or here as well:<\/p>\n<ol>\n<li>Add an Activity is exactly the same as described in tasks except you do not need to select who it applies to as it is automatically for the person whose card you are working on:<img decoding=\"async\" class=\"aligncenter wp-image-4954 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1256.png\" alt=\"Add activity\" width=\"777\" height=\"411\" srcset=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1256.png 777w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1256-300x159.png 300w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1256-768x406.png 768w\" sizes=\"(max-width: 777px) 100vw, 777px\" \/><\/li>\n<li>Add a note is for comments on the student:<br \/>\n<a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1259.png\"><img decoding=\"async\" class=\"aligncenter wp-image-4955 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1259.png\" alt=\"Add note\" width=\"775\" height=\"160\" srcset=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1259.png 775w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1259-300x62.png 300w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1259-768x159.png 768w\" sizes=\"(max-width: 775px) 100vw, 775px\" \/><\/a><\/li>\n<li>\u00a0Timeline shows us the history of contacts and notes:<\/li>\n<\/ol>\n<p style=\"padding-left: 60px;\">1. Tick to mark as complete.<\/p>\n<p style=\"padding-left: 60px;\">2. Edit buttons.<\/p>\n<p><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2019-12-26_1402.png\"><img decoding=\"async\" class=\"aligncenter wp-image-8093 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2019-12-26_1402.png\" alt=\"timeline\" width=\"844\" height=\"372\" srcset=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2019-12-26_1402.png 844w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2019-12-26_1402-768x339.png 768w\" sizes=\"(max-width: 844px) 100vw, 844px\" \/><\/a><\/p>\n<p>The Timeline card is also available when you are looking at the student&#8217;s card.<\/p>\n<p><a href=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1325.png\"><img decoding=\"async\" class=\"aligncenter wp-image-4957 size-full\" src=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1325.png\" alt=\"Student's card\" width=\"730\" height=\"188\" srcset=\"https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1325.png 730w, https:\/\/www.schoolmate.eu\/wp-content\/uploads\/2018\/04\/2018-06-13_1325-300x77.png 300w\" sizes=\"(max-width: 730px) 100vw, 730px\" \/><\/a><\/p>\n<hr \/>\n<h2><strong><span style=\"font-size: 12pt;\">Related Tutorials:<\/span><\/strong><\/h2>\n<p><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/www.schoolmate.eu\/en\/tutorial\/the-students-card-timeline\/\" target=\"_blank\" rel=\"noopener\">The Student&#8217;s Card &#8211; Timeline<\/a><\/span><\/span><\/p>\n<p><a href=\"https:\/\/www.schoolmate.eu\/en\/tutorial\/tasks\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">CRM Module &#8211; Tasks<\/span><\/span><\/a><\/p>\n<p><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.schoolmate.eu\/en\/tutorial\/crm-module-calendar\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #0000ff; text-decoration: underline;\">CRM Module &#8211; Calendar<\/span><\/a><\/span><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":""},"class_list":["post-4674","tutorial","type-tutorial","status-publish","hentry","tutorialcategories-crm-module"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.schoolmate.eu\/es\/wp-json\/wp\/v2\/tutorial\/4674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.schoolmate.eu\/es\/wp-json\/wp\/v2\/tutorial"}],"about":[{"href":"https:\/\/www.schoolmate.eu\/es\/wp-json\/wp\/v2\/types\/tutorial"}],"author":[{"embeddable":true,"href":"https:\/\/www.schoolmate.eu\/es\/wp-json\/wp\/v2\/users\/4"}],"wp:attachment":[{"href":"https:\/\/www.schoolmate.eu\/es\/wp-json\/wp\/v2\/media?parent=4674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}